We’re here to help!
Unit 901, 9/F Kai Wong Commercial Building
224 Queen's Road Central
Hong Kong, Central
+1 (650) 539-5255
Paron Trading specializes in sourcing fast-moving consumer goods (FMCG), such as packaged foods, health products, and beauty and cosmetic items. Occasionally, we also help clients source fashion apparel and accessories, offering a comprehensive range of products to meet diverse retail and wholesale needs.
Paron Trading sources products from established distributors and wholesalers, and we also partner directly with manufacturers and brands. This approach ensures we provide our clients with safe, reliable, and high-quality products every time.
At Paron Trading, we ensure transparency by providing all relevant product details—including expiration dates and lead times—at the time of your order for your review and confirmation. While we generally do not accept returns or refunds, we understand that exceptional circumstances can arise. In such cases, we assess each situation individually. If you have an issue, please provide detailed evidence to support your claim. We will thoroughly review your case and notify you of the outcome within 15 working days. Our goal is to maintain fairness and clarity in every transaction.
We provide all relevant product information and certifications at the time of ordering so you can confirm they meet your needs. If you require a specific certification, please let us know before you place your order, as different products may need different types of certification. We’re here to help ensure your selections are compliant and suitable for your market.
At Paron Trading, we are unable to accept order cancellations due to our suppliers’ strict schedules and supply commitments. We are committed to providing exceptional service, so if you encounter any issues after placing your order, please reach out—we’ll do everything we can to assist you and help resolve any concerns.
Our standard shipping terms are EXW (Ex Works), which means the customer is responsible for arranging and paying for transport from our supplier’s location. However, if you require different shipping arrangements—such as FOB, CIF, or DDP—Paron Trading can accommodate your needs. Please note that alternative shipping terms may result in additional costs, so we’ll always discuss these with you in advance to ensure clarity and transparency.
For new customers, payment for your first three transactions is required in full in advance. For the next three transactions, we ask for a 50% deposit at the time of order and the remaining 50% before shipping. After successfully completing these transactions, we will review your account and may consider offering credit terms for future orders.
Our headquarters is based in Hong Kong and our team is here to service customers around the globe.
